Custom made items cannot be canceled or returned.
Stock items must be returned within 15-days from our initial ship date to qualify for a credit. There is a 30% restocking charge on all stock items. Shipping charges will not be credited. Items shipped to you with free shipping will have the actual shipping charges deducted from your credit.
Products returned to us require a return authorization number (see below) and must be returned in resalable condition. If the item was received in a retail package, please be sure that the packaging and all of the parts are returned and have not been opened or installed.
Return authorization must be approved prior to returning products. Products returned without a RA number to reference will be refused and returned to the sender.
Whether you have read this page on policies or not, these policies apply to all orders.